Trade Knowledge Home -> Trade Question-> Trade >> payment made in full 100% but no B/L after a month

payment made in full 100% but no B/L after a month

  • [Users questions | Browse:330560 | Favorites]
Users questions:I contacted the person in this company listing on and got a quote. The conversation went well and I decided to pay on Feb15th, 2012. I wire transferred them 20k+ USD for the machines. This is a significant money. I checked their website. It is registered by the company. Everything seems to be legit. The contact person is Mr Yanzhao Ma. He is very responsive at first and even after the date I paid untill Feb27th when he stopped replying my email. I asked if they shipped out my machines and requested Bill of lading but they did not provide. It is almost a month now. Not only my store stucks on construction ( the drawing was based on their specs and dimensions) but also I will have to pay rent for that. Their website is or They recently changed one of their contact person to Nicole Chen. I even called their company in China and was told Mr Yanzhao was working and he arranged the shipping already but there are no documents. The payment was made to the bank of the company not person. And this is a 5th year gold supplier. I understand if they ship sea freiight it will take long but at least give me bill of lading or some documents to track the shipment. I paid additional 480 USD for shipping. Can anybody help? I was told they will have B/L for me yesterday, then today but nothing till now. Im really panic now. I think I need to call the FBI or something
Experts answer:Hello Zack, I have check all the information about this company and it is legally established in China, they are 5 years golden supplier, their own website has 4 years, but as I always say: legal does not mean reliable. I think you dont have to panic, this company has a ICP number: 10213047, you can go to and verify them. This is good for you, beacuse this company has passed many chinese control process to obtain the ICP, if the try to cheat you, you are covered. You should complaint first to Alibaba Help center, they will solve the problem soon I guess, here is the link (mark the last option "other", and a new window will be open) Directly here: Hope this helps and remember to act with calm and using all the tools you can find. Good Luck Chris from Decal trademark
Experts answer:I visited the link which you provided above, but I found this company is not a member of alibaba. Is it a 5th year gold supplier? Where did you get this information? The bill of lading can be issued by shipping company within 5 days after the ship leave loading port.
Experts answer: this is the website on alibaba. last time I check Mr Yanzhao Ma still is the contact person
Related to
  • Need a sourcing agent/helper in china
    I am looking for a sourcing agent in china with experience in mobile phone & accessories. Laptops & tablets accessories. Computer accessories and electronics in general. I need someone with complete knowledge of whole process from purchasing to delivery. Contact me ASAP.Please send an email to ,so that we can check the details with you.
  • The person deciding on my dispute did not allow me to provide evidence
    Hello, I have made an order #1112319955 and one of the items did not work. The seller did not help me and I have submitted a complaint #1101222215 with error screenshot as attachments but the person who has been reviewing the complaint asked to provide a video instead, setting the time limit to ridiculous 3 (THREE!) days. I was on a vacation then and was not able to achieve that. I have as...
  • I am not a business, Do not have EIN #, will I have a problem ordering a large shipment at LA Port?
  • The dispute with the seller
    The seller sent my order is not the company that is specified in the order, in a consequence of that delivery of the order was much longer and I get my goods soon, I opened the dispute and escalated it, but so far no measures were taken. As far as I understood the seller is obliged to pay back my full amount of money for the goods, if I don't get it in time. The time came more than a week a...
  • how much do I have to wait for dispute?
    I have disputed my order and waiting already 2 weeks to receive any answer about it. How long do I have to wait more?Life is short, you should as far as possible to make yourself happy. can you give me some advices? contact me through skype: ucnobi_otari
  • What about my dispute
    I escalated my dispute in 2013-04-06. I have no answer a month later. When will resolve this and I get a refund? Case Number: 411567829 (Order Number: 1112052629)
  • palestinian cleaning products importers
    I would like to find a distributor for my cleaning products production what kind of machine?
  • i didnt recive refund for my tansaction
    i need to get refund for order :1113509439 i didnt get it yet what should i do?
  • Case Number: 411469465
    When I receive refund, I have not got this goods, passed plenty of time?
  • Albroobbann prices
    Hi my friend, what do you mean by the word of " Albroobbann "?
  • This information provided by the users.Thanks!